No. The seafarer shall be responsible for monitoring their bank accounts. The company processes voluminous transactions every day. Hence, the company can't notify the seafarers one by one.
Crew reimbursements are now processed inside COMPAS with Crewing Officers as approvers. No actual payment is now being made. Approved reimbursements are credited directly to the seafarers' pay slips.
Yes. HMO cards can be picked up at the office from Monday to Friday, 8 AM—4 PM. Delivery of the card is not currently feasible until further notice. Kindly coordinate with Mr. Bryan Calanoga at b.calanoga@ph.knutsenoas.com. Any office visit shall be coordinated with our personnel; otherwise, we will not entertain any unnotified appointment. This is part of the company's safety protocol, and we encourage everyone to adhere to it.
We are now using Maxicare for the seafarers and their dependents.
The maximum benefit limit for all illnesses is $5,000. This means that different types of illnesses will share a total benefit of $5,000, rather than having a separate limit for each illness each year.
Yes. Upon arrival in Manila, if you wish to take the Post Medical Examination, you may email pi@ph.knutsenoas.com.
Yes, provided that written consent was forwarded to the Internal Operations Coordinator. Under the Data Privacy Act, we cannot confirm nor disclose confidential information to outside parties without the Data Owner's (the seafarer's written explicit consent. This written consent should specify what data we are allowed to disclose and further determine to whom we should disclose it and why this is to be disclosed.
The company does not provide ID cards for SSS, Pag-ibig, or Philhealth; instead, please visit the respective agency branches.
You can set up an online account with each government agency to view a summary of your contributions.
You may send a request email to Mr. Bryan Calanoga at b.calanoga@ph.knutsenoas.com or Ms. Mayrose Layugan at m.layugan@ph.knutsenoas.com. Please include your full name and the nature of your request.
Once you meet all the criteria, you can coordinate with your designated crewing personnel.
No. The seafarer is only allowed to make reimbursements with official receipts.
For instructions on how to upload, refer to COMPAS guidelines or email helpdesk@knutsenoas.com.
Knutsen Philippines Inc. shoulders the bank charges for PNB accounts; deductions made by different banks are outside the company's control. Applicable bank charges vary for each bank.
Please coordinate with your Senior Crewing Officer or Crewing Officer or message crewing@ph.knutsenoas.com for any crewing-related reimbursement.
For training-related reimbursement, don't hesitate to get in touch with our training personnel, Ms. Jeziel Batac at j.batac@ph.knutsenoas.com, Ms. Gladys De Lara at g.lara@ph.knutsenoas.com, or Ms. Alpha Joy Arlet Dejito at a.dejito@ph.knutsenoas.com.
The training allowance will be reflected in the seafarer’s first month’s payroll. Thus, the seafarer will not be paid until he receives his first month's salary.
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